Business Division Leader - Tracksafe

A certified B Corp company, Optel is one of the largest providers of traceability systems in the world. Its mission: to use its innovative technologies to create a better world through responsible capitalism. The company's renowned solutions guarantee the quality of healthcare products and help stop the counterfeiting of medicines and medical devices around the world. OPTEL also adapts its technologies to different sectors - from healthcare to smart manufacturing and beyond, all can benefit from global traceability. OPTEL's expertise will enable various industries to measure, inspect, control and monitor a wide variety of elements in order to improve product quality and ensure more responsible use of resources.     

SUMMARY 

As the Tracksafe International Business Division Leader, you will drive both the short‑term profitability and mid‑term growth for Tracksafe, while ensuring that the division's roadmap advances OPTEL Group’s overarching mission. You will partner closely with the CEO and Executive Committee to shape Group strategy, lead exploration of new markets and technologies, and foster an innovation culture that links R&D to customer value.

The role will be supported by the VP Global Sales Marketing for the go-to-market strategy and by the CEO for the mid- to long-term vision.

The leader will oversee R&D, Operations in Canada, India and Germany, Support, and some global services, serving as level 1 support team and support infrastructure.

RESPONSIBILITIES

1. Strategy & Vision 

• Shape & Own Division Strategy
  • Focus on optimising the global P&L with deep understanding of its components.
  • Define and maintain Tracksafe’s strategic roadmap, aligned with markets and required localization, local trends, Group priorities and Board directives.
  • Translate Group-level vision into clear division objectives, ensuring cohesion across Product, Sales, Operations and R&D.
  • Oversee risk mitigation strategies across operations to ensure business continuity and reputation.
     
• Group Strategy Partnership
  • Serve on cross business division steering committees to identify synergies, new platform opportunities and high‑impact R&D projects.
  • Engage in annual Group strategy offsites and present proposals for new ventures, M&A targets or strategic alliances.

2. Operations Oversight

• Leadership Structure & Governance
  • Own the design and effectiveness of the International Tracksafe leadership team (L1–L3), ensuring clear roles, accountability and continuous improvement.
  • Collaborate with revenue team directors (CRO, Marketing, Sales, Customer Success, Pre-Sales) to ensure efficiency and alignment.
  • Approve major investments, resource allocations and operating budgets within delegated authority.
  • Act as an escalation point for customers and ultimately responsible for customer satisfaction.
  • Regular operations sites visit (Canada, India and Germany).
     
• Financial & Performance Management
  • Hold P&L accountability: set targets, monitor results, and lead corrective actions to exceed revenue and margin goals.
  • Establish and review key operational KPIs and dashboards in partnership with Finance and Controlling.
  • Drive cost‑optimization and ROI discipline across all business unit investments.
     
• Continuous Improvement & Collaboration
  • Champion Lean/Agile practices to streamline processes, reduce waste and enhance cross‑BD resource sharing.
  • Partner with other Business Divisions to leverage shared services and best practices.

3. Business Development 

• New Market & Solution Exploration
  • Regularly meet with key customers and partners around the world to identify trends and validate new market opportunities.
  • Sponsor market scans and pilot programs for emerging technologies.
  • Lead business case development and investment approvals for new products or partnerships.
     
• Go‑to‑Market Strategy
  • Led by the CRO, the Business Division leader will collaborate with the S&M teams to develop the most effective GTM strategy and ensure its execution.
  • Establish the pricing structure.
  • Ensure efficient localization to ensure growth and profitability of all sites

4. R&D Collaboration 

• Innovation Governance
  • Chair quarterly Global Product Strategy meetings to fast‑trackhigh‑potential projects and sunset underperforming initiatives.
  • Ensure a healthy pipeline of Proofs‑of‑Concept and MVPs, with clear metrics and stage‑gate decision points.
  • Coordinate the R&D effort in Canada, India and Germany.

5. Executive & Board Engagement 

• Reporting & Escalation
  • Deliver quarterly business reviews to the Executive Committee and Board, highlighting strategic initiatives, risks and investment needs.
  • Escalate critical deviations or market changes to the CEO in real time.
     
• Cross‑Functional Influence
  • Collaborate with the CFO on division KPIs, financial forecasts and scenario planning; ensure clear dashboards to support decision‑making.
  • Partner with HR to attract and develop strategic talents needed for Tracksafe’s future roadmap.

6. Leadership and Team Development 

• Build a Strategic Leadership Team
  • Empower Directors and functional heads to execute day‑to‑day operations, while you coach, challenge and unblock strategic barriers.
  • Foster a culture of innovation, accountability and continuous learning across Tracksafe.
  • Develop future leaders through mentoring and performance coaching.

QUALIFICATIONS & SKILLS:

• Undergraduate degree in Engineering, Business or related field.
• Proven ability to lead a P&L‑driven division with a balance of strong financial acumen and growth mindset.
• Demonstrated ability to partner effectively at the C‑suite and Board level, with clear, concise communication and rigorous decision‑making.
• Experience defining and launching new technologies or business models in industrial or supply‑chain contexts.
• Strong leadership presence: able to delegate operational detail, inspire high‑performance teams, and course‑correct based on data and market feedback.
• Strong curiosity and willingness to learn and adopt new technologies, particularly artificial intelligence.

REQUIREMENTS:

• Fluent in English; French is nice to have*.
• Ability to adapt to different cultures as Canada, USA, India, Germany, etc.
• Open to travel once per month.
• Expected to spend ideally 25% or more of time at HQ in Quebec.

*Due to the international nature of our company and the diversity of our partners and clients across various countries, bilinguism (French/English) is an asset to ensure effective communication and global collaboration.

BENEFITS AND ADVANTAGES

• Competitive compensation
• Hybrid work model 
• Flexible hours
• Group RRSP 
• On-site amenities (free parking and power stations, free coffee, and free fruits)
• Several committees in which you can get involved (B-Corp Committee, Social Club, SST)
• Open, bright areas and ergonomic offices
• Organization present on several continents;
• B-CORP certified company.